FAQ’s

Shopping Basics

Your Babouche Souk purchases will be shipped in next 2-3 days after the payment received, and should arrive in 5-7 business days. There are no options for same-day or next-day delivery.

The Online Orders area of My Account contains tracking information. The tracking information will be included in the ship confirmation email.

Your order means a lot to us. That’s why we offer free, fast, safe and reliable delivery options for every item.

Not loving it? We offer returns for most items within 30 days of delivery for a refund or store credit.

Read More iN this Page : Return Policy

Your information will be kept private and encrypted using secure server software called SSL (Secure-Socket-Layer). Any third party will not be able to view the encrypted information in your order, including your name, address, credit card, or bank details. The 3D secure technique will be used to verify credit card payments as well.

We certainly do! We’re happy to send orders both domestically and internationally. Please send us an email with a list of the things you want to buy and your foreign delivery address. Prior to completing your order, we will provide you with a shipping quote. It is possible that orders shipping to international destinations will take longer to arrive. However, once you have completed your transaction, we will send you an email with an accurate shipment estimated date. Please note that any customs charges and taxes are the responsibility of the client for overseas orders.

Payments

All our online payments are processed securely through PayPal but you do NOT need a PayPal account to pay. Once you click on “Purchase”, PayPal will allow you to choose to pay with your credit card. You just have to click on “don’t have a PayPal account” at the bottom of the PayPal form, below the yellow button. Your order will be shipped once full payment is received.

All of our online transactions are handled safely by PayPal or Stripe. Credit cards (Visa, MasterCard), debit cards, and direct PayPal payments are all accepted. Please note that you do not need a PayPal account to make a credit or debit card payment. You will be redirected to Paypal once you click the Purchase button on our site. If you don’t have a PayPal account, you can still place your order by clicking the “Don’t have a PayPal account” link (found below the yellow button).

Shipping & Returns

We’re not happy unless you’re happy! We strive to satisfy, so if you’re not totally satisfied with your order, let us know and we’ll do everything we can to improve it! Please notify us within 5 days of receiving your order if you would like to return it. For a full refund, please return undamaged product to us within 14 days. Return your purchase to the following address, properly packed: babouche souk, Kelaa magouna tinghir 45200 , 0615376540

please contact us within 14 days of receiving your order and we will either refund your purchase price or send you replacement items for free.

Contact

Still have questions?